TERMS & CONDITIONS

Last Updated: [10.01.2026]

These Terms & Conditions (“Terms”) govern your access to and use of www.TwEssence.tuitrends.com (“Website”), operated by Tui Enterprise Limited, New Zealand (“TwEssence”, “We”, “Us”, “Our”). By accessing or purchasing from this Website, you agree to be bound by these Terms.

1. Use of Website

1.1 You must be at least 18 years old to purchase products. 1.2 You agree not to misuse the Website, attempt unauthorized access, or engage in fraudulent activity. 1.3 TwEssence reserves the right to modify, suspend, or discontinue any part of the Website at any time.

1. Product Information

2.1 TwEssence provides skincare products formulated with approved cosmetic ingredients. 2.2 All product descriptions, benefits, and usage guidelines are for general informational purposes only. 2.3 Individual results may vary.

1. Pricing & Payment

3.1 Prices are listed in BDT (Bangladesh Taka) and NZD unless otherwise stated.

3.2 TwEssence reserves the right to update prices without prior notice.

3.3 Payments must be completed through approved payment gateways.

1. Order Acceptance

4.1 An order is considered accepted only after payment confirmation.

4.2 TwEssence may cancel or refuse orders due to stock issues, payment failure, or suspected fraud.

1. Intellectual Property

5.1 All content, trademarks, product names, and branding—including “TwEssence”—are protected under IPONZ and international IP laws. 5.2 No content may be copied, reproduced, or distributed without written permission.

1. Limitation of Liability

6.1 TwEssence is not liable for:

• Allergic reactions due to undisclosed sensitivities • Misuse of products • Third‑party delays (courier, customs, payment gateways)

6.2 Maximum liability shall not exceed the purchase price of the product.

1. Governing Law

These Terms are governed by the laws of Bangladesh for local customers and New Zealand for international customers.

1. Contact

For any inquiries: 📧 [email protected]