Twessence

Privacy Policy

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PRIVACY POLICY

TwEssence is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

  • Name, phone number, email
  • Delivery address
  • Payment details (processed securely by third‑party gateways)
  •  Browsing data (cookies, analytics)

2. How We Use Your Information

  • To process orders and payments
  • To deliver products 
  • To provide customer support 
  • To send order updates, promotions, or service notices
  • To improve Website performance

3. Data Protection

  • We do not store full payment card details 
  • We use SSL encryption and secure servers 
  • Access to customer data is restricted to authorized personnel only

4. Sharing of Information

We may share limited data with:

  • Delivery partners
  • Payment processors
  • Fraud‑prevention services
  • We never sell customer data.

5. Cookies

Our Website uses cookies for:

  • Analytics
  • Cart functionality 
  • User experience improvement

You may disable cookies in your browser settings.

6. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information 
  • Deletion of your data (where legally permitted)

Contact [email protected]